Known Issues - Latest Version

Revit Material Libraries/Rendering is currently not supported error.
Issue ElumTools uses a feature of the Revit API called the Graphics Pipeline Custom Exporter to determine the View Visibility of elements during the cal...
Thu, 17 Oct, 2019 at 10:22 AM
Error during calculations: HeliosViewer has stopped working
Background: This error is produced by the inability of the geometry parsing routine to resolve certain elements in the scene. These are typically very c...
Wed, 24 Apr, 2019 at 4:15 PM
Correcting ElumTools Display Issues with High Resolution Monitors
Applies to ElumTools on Windows 10 operating systems. 1. On the desktop icon for Revit right-click and select Properties. 2. Under the Compatibi...
Mon, 3 Aug, 2020 at 2:28 PM
Revit print fails when attempting to plot ElumTools results.
Problem Revit produces blank pages and/or crashes when attempting to print/plot Views in which ElumTools results are visible even though Revit prints succe...
Tue, 26 Mar, 2019 at 5:29 PM
Revit Bug: Calculation Points Appear Clipped When Printed from Revit
Problem When printing from Revit, the ElumTools Calculation Point markers and text may appear clipped, or otherwise fail to print legibly.  An example i...
Mon, 10 Sep, 2018 at 4:51 PM
Could not complete ElumTools command because of WorkSharing Permissions
Error Message: Could not complete ElumTools command:  AddCalcPointsSpaceCommand Exception:System.NullReferenceException: Object reference not set to an ...
Fri, 14 Dec, 2018 at 10:00 AM
ElumTools Error from cutGCurveWithGeometry
Error Message  Could not complete ElumTools command:  CalculateSpaceCommand Exception: Autodesk.Revit.Exceptions.InternalException: Error from cutG...
Wed, 29 Jan, 2020 at 9:03 AM
View Results Error - Missing Method Exception
Error Message Users with older versions of the .NET framework installed may get the error below when invoking the View/Hide Results commands.   Coul...
Tue, 17 Sep, 2019 at 9:05 AM
ElumTools does not recognize Autodesk Navisworks models
ElumTools will not include Autodesk Navisworks models in the calculations. This is because ElumTools cannot recognize the geometry. Even if a material is ap...
Wed, 9 Oct, 2019 at 10:59 AM