Problem: Software inadvertently seems to lose its installation key requiring a new registration at each startup. Issue: Newly installed AV/Firewall/Prox...

If you are trying to obtain a trial key or a subscription key and you get a message that there is no response from the license server, it is likely that you...

Occasionally, someone will tell us that they try to open the program and it tells them that all licenses are in use, but they know no one is using the progr...

Occasionally you may see a popup like this when trying to Activate a subscription: Even though this message is a bit cryptic there is something abo...

When AGi32 or another Lighting Analysts software product becomes Inactive or Expired unexpectedly, it means it either doesn't recognize that computer as...

If AGi32 is showing a status of Subscription - Offline, it usually indicates a security or anti-virus setting causing the program to be blocked from communi...